25 years of service
"It is 25 years since the Citizens Advice Bureau opened on Willesden High Road. Since that date we have changed the lives of thousands of people who have used our services and gained millions of pounds for Brent residents".Jenny Reindorp, Brent CAB Chair
"Your adviser at the
Wednesday advice
sessions in Craven Park
Health Centre showed a
great deal of interest in
sorting out my problems
with the Department of Work & Pensions. My
pension credit is being
paid regularly now.
Many thanks!"
Pensioner from Stonebridge
"I have always said that when I retire I will put
back what I took out of Brent. Now retired, Brent
CAB gives me the opportunity to do just that. It is
a great feeling to know and see how my
contributions to the service have made a difference
to someone's life, just by sharing my work
experiences and at the same time applying the new
skills I have learnt. It keeps me young, active and
involved"
Mabel Sumner, Board Member
Brent Citizens Advice Bureau
is an independent registered charity - the only charity in Brent to provide free, confidential, impartial and independent advice and information on a wide range of subjects including Debt, Welfare Benefits, Employment, Consumer Rights, Housing, Immigration and other legal problems. We are an equal opportunities employer.We are a member of Citizens Advice, one of the UK's largest voluntary organisations serving 469 Citizens Advice Bureaux from 3,200 locations. Citizens Advice sets standards for advice and support bureaux with an information system, training and other services. Citizens Advice also co-ordinates the bureaux social policy, media, publicity and parliamentary work.
We are:
- a provider of advice and information
- a means of increasing personal income
- an employer
- a training organisation
- an active supporter of local community groups
- an important influence on local policy
The Aims
To ensure that individuals do not suffer through lack of knowledge of their rights and responsibilities or the service available to them, or through an inability to express their needs effectively.And equally: to exercise a responsible influence on the development of social policies and services, both locally and nationally.
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The Values
Brent Citizens Advice Bureau helps people to resolve their money, legal and other problems by being independent and by providing free, confidential and impartial advice regardless of age, race, gender, disability or sexuality. It recognises the positive value of diversity, promotes equality, and challenges discrimination.[back to top]
The Commitment
In working with our clients, other agencies, our funders and with each other,Brent CAB aims to be:
- wholly committed to serving our clients, respecting their individual needs and differences
- supportive, honest and trustworthy
- professional, knowledgeable and resourceful in all that we do
- focused on achieving results that empower others
-
open to other views and
able to collaborate to find the best results
possible
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Trustee Board
As an independent charity Brent CAB is governed by a Board of Trustees whose members come from all sections of the community with a wide range of different skills, experience and perspectives. The Board is responsible for:- setting the strategic direction for the service
- business and financial planning
- ensuring the service is adequately funded and has the necessary resources
- maintaining a high quality standard of service to our clients
- promoting public awareness of the service as
providers of high quality advice
WE ARE SEEKING MEMBERS TO JOIN THE BOARD
DO YOU HAVE SOME SPARE TIME AND A DESIRE TO WORK WITH OTHERS IN YOUR COMMUNITY?
For further details on how to become a Trustee Board member write to:
Sophia Johnson
Brent CAB 270-272 High Road
Willesden
London
NW10 2EY
OR email sophia.johnson@brentcab.co.uk
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Annual Reports
You can find out more about Brent Citizens Advice
Bureaux work, aims and principles in our annual
reports
2005/06 (1.41mb,
pdf file)
These files will open in a seperate window and might
take a few moments to download.
Alternatively you can order the annual report
online
*If you can't open the above
.pdf files you might not have Acrobat
Download Acrobat
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©2007 Brent Citizens Advice Bureau
